The Diputación de Pontevedra (Pontevedra Provincial Council), holder of CIF (tax identification number) P3600000H and with registered address at Avda. Montero Ríos, s/n, 36071 Pontevedra (Galicia), owns the www.ponteacomprar.com website, which is available to online users for the purpose of providing information about the products, services and offers from Pontevedra companies as well as to put consumers in contact with companies in order to purchase products and services on the website.
ACCEPTANCE AND AVAILABILITY
These terms and conditions regulate the legal relationship arising from the purchasing processes carried out by users on the “Ponteacomprar” platform. Users expressly agree to fully and without reservation follow these provisions as published by “Ponteacomprar” at the time the user purchases the product and/or contents of interest. Therefore, the user agrees to carefully read the purchase conditions each time a product or service is purchased, as these may have been amended since the user last visited the website.
By accepting these purchase terms and conditions the user declares:
- a) That he or she has the legal capacity to make a purchase.
- b) That he or she has read and accepts these purchase terms and conditions.
The user will always and in any event have access to the purchase conditions prior to initiating the process to purchase products or services and can be stored and/or copied on a durable medium.
CHANGES TO THE PURCHASE TERMS AND CONDITIONS
The “Ponteacomprar” e-commerce platform may modify these provisions provided there are sufficient grounds or reasons to do so. Sufficient grounds and reasons to modify these provisions include but are not limited to:
- a) Expanding the range or number of products available to users or improving existing ones.
- b) Modifying, replacing or updating the prices of products offered on the website.
The applicable purchase prices and rates for the products and services will be those published on the www.ponteacomprar.com website owned by the Pontevedra Provincial Council at the time the user accesses the specific product or service and initiates the purchase process.
Affiliated companies reserve the right to modify the price of products and services published on the aforementioned website when deemed appropriate and by notifying the platform’s coordination centre to make the change visible on the website.
Affiliated companies reserve the right to accept whatever payment methods they deem appropriate, provide they are one of the following:
- a) With credit card
An automatic charge will be made on your card once the order is processed. This operation is done through the ABANCA secure server, which guarantees the confidentiality of the data provided by the client using encryption, avoiding disclosure of the legal relationship to unknown third parties as provided by Law 15/99 on the Protection of Personal Data. The company may request additional details from the customer in order to verify that the purchase has been made by the cardholder.
PRICES AND TAXES APPLIED
The applicable prices are those listed on the website at the moment a customer places the order.
According to the product, the product price published on the website includes Value Added Tax (VAT).
- a) Delivery zone
SEUR will deliver the order by picking up and shipping each of the products in each of the locations of the different companies included in the order, according to established pick-up and shipping schedules. The order will be delivered to the address the customer indicates.
- b) Shipping costs
A surcharge is applied to each order that corresponds to shipping and delivery costs.
- a) Delivery zone
TERMS AND CONDITIONS OF SALE
The prices and texts published on the “Ponteacomprar” e-commerce platform are subject to change without notice, including with regard to their technical specifications. The customer is responsible for checking the merchandise delivered.
For exchanges due to product defect the company will pick up the item and exchange it for another in perfect condition or refund the amount.
The company responsible for the product in question will assume the cost of shipping the new product.
The risk of loss or damage to the goods is transferred to the customer from the moment the goods are delivered to the customer’s address.
“Ponteacomprar” is in no way responsible for damage caused by misuse of the goods.
Offers will be valid as specified on the website in each case. If stocks run out before the offer expires the company may provide, in agreement with the user, a product of equivalent quality and price.
Users may consult the features of each product or service in its description on the website.
PROTECTION OF PERSONAL DATA
User access to the “Ponteacomprar” e-commerce platform and the purchase of products or services offered on the website involves the processing of personal data. “Ponteacomprar” is highly committed to complying with regulations on the protection of personal data and services of the information society and electronic commerce.
Generally, those who make use of the website will not have to provide any personal data. However, to access services users will, in some cases, be required to provide personal data. “Ponteacomprar” guarantees the confidentiality of this data, as established in the regulations on the protection of personal data and services of the information society and electronic commerce.
The “Ponteacomprar” e-commerce platform complies with current legislation on data protection and has taken the administrative and technical measures necessary to ensure the security of personal information it collects.
To that end, the user is informed and consents to the inclusion of his/her data in automated files owned by the Pontevedra Provincial Council, with registered address at Avda. Montero Ríos, s/n, 36071 Pontevedra (Galicia), duly registered with the General Register of Protection of Personal Data. The user also consents to the automated processing of data provided through the consultation, request or purchase of any service or any transaction or operation carried out in order to access information and services provided by “Ponteacomprar” through the website, as well as that necessary to maintain the contractual relationship and for sending offers or advertising and promotional communications.
The user declares that all information provided is true and correct and undertakes to notify “Ponteacomprar” of any changes that may occur. The user has the right to oppose the processing of any personal data that are not required to finalise the contract and their use for any purpose other than maintaining the contractual relationship.
Likewise, in compliance with Law 34/2002 of Services of the Information Society and Electronic Commerce, “Ponteacomprar” only sends offers or advertising and promotional communications electronically via e-mail or through other means of electronic communication to users who have given their express consent.
“Ponteacomprar” informs the user that he or she may unsubscribe from these communications by following the instructions at the bottom of all our e-mails or by sending an e-mail to firstname.lastname@example.org.
RIGHTS AND OBLIGATIONS OF THE PARTIES
a) Obligations of “Ponteacomprar”
The stores affiliated with the “Ponteacomprar” e-commerce platform agree to fulfil the following contractual obligations arising from the business relationship with the user as the result of the services contracted by the same:
Provide the service requested by the user with the maximum guarantees in accordance with the provisions set forth in the purchase terms and conditions and acting in good contractual faith.
Expressly inform the user of the existence of these conditions before the purchase process is initiated.
Inform the user about specific features of the requested services, such as the price and the applicable taxes, before the purchase process in a concrete, clear, precise and unequivocal.
Make available to the user a copy of the text of the general conditions.
b) Obligations of the user
In turn, the user agrees to:
Fully comply with the provisions of these service terms and conditions provided by “Ponteacomprar”.
Complete the registration forms with accurate and current information before initiating the purchase process.
Correctly provide the bank details requested by “Ponteacomprar”.
Pay the price of the goods and services purchased, without a complaint being filed that exempts the user from this obligation.
c) Rights of the user:
All information provided to customers will be binding for the provider under the terms established by law.
Every user has the right to have goods purchased comply with the corresponding category and legal requirements and that they be of a quality that directly corresponds to the class of the establishment.